My friend, Dr. Dev (fictional name) told me about his experience
while waiting for elevators (lifts) at AIIMS, New Delhi.
During his MBBS and junior residency he noted even when the
elevators were less in number and the waiting crowd was large, the general
public used to give way to doctors and medical students (wearing white coats
and carrying stethoscope around their neck) and allow them to board the
elevators even out of turn.
During his senior residency he noted the numbers of functioning
elevators have increased, the waiting period has decreased, but the general
public has started resenting if a doctor breaks the queue and try to board a
lift out of turn. They expect the doctor to stand in queue as everyone else and
wait his turn.
Now, few months ago, he went as patient’s attendant and observed
the crowd around the elevators. A young doctor, wearing his badge of
identification of white coat and steth, came and stood in queue near the
elevator and patiently waited for his turn, along with the general public, to
get in the elevator (lift).
When the elevator came, the crowd pushed the doctor to one side,
rushed inside the elevator, leaving the doctor standing near the gate to wait
for the next elevator.
This ‘Elevator Sign’ shows the loss of feeling of awe towards
the doctors over the time by the general public.
A similar phenomenon is that earlier, people used to
automatically give way to doctors walking in the hospital corridors and
maintain a respectful distance. Now, the public resents if a hurrying doctors
excuses and try to pass them in the corridors. They are also more likely to
push the doctor to side if he is walking or standing in their way.
What can be the reason for this?
One of the reason people say that doctors are greedy and charge
too much. But the ‘Elevator Sign’ is happening in AIIMS, New Delhi, which has
negligible charges and doctors are not indulging in private practice.
Another reason people say that doctors are not competent and
well read. Again, the doctors in AIIMS are most competent and knowledgeable
doctors comparable to any international standard.
Another reason people say that are doctors are negligent and do
not take proper care of their patients. But again, the AIIMS doctors are very
conscientious in their duties, with excellent preoperative and postoperative
care. There is availability of junior and senior residents round the clock in
wards, with on-call senior faculty.
So the loss of respect and awe towards the medical community is
just not due to perceived greed, incompetence or lackadaisical attitude of the
doctors but is due to something else.
What is that something else is question for deep contemplation
for each of us, whether doctor or layman.
(Based on true incident)
— NKD
© Author. All rights reserved.
DISCLAIMER: This article is intended only for fun purpose. The author does not promote or recommend any behavior illustrated here or claim it to be useful. Use of the information herein is at you one's own risk. Before trying to emulate or follow anything the reader is well advised to take into account ethical, moral, legal and other considerations. The author recommends that Medical Practice should be of the highest ethical and moral level keeping in mind the interest of the patient as foremost.
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It is media,politician and few of our fellow collegue who r responsible for this awe n disrespect.
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It is due to multiple reasons, few as mentioned above, others are very high expectations comparing medicine to the technological innovation which is happening in other fields at such a break neck speed. Also they want the doctors to be IDEAL, which is not possible for the doctors to be in this age of consumerism. Probably to cut down the size of DOCTORS(Jealousy if I may put it) from a high pedestal, to make them feel, they are equal and not special in any way. Also, hyperactive media to highlight any complications/side-effects as medical blunder. Our Smartphone makes anyone a foot soldier Journalist.
ReplyDeleteWe have responsibility to improve our soft skills, communication, knowledge and medical skill.
Still it is going to be a challenge to change the negative perception.
Thanks for sharing your valuable insights. Please mention your name and place of work also.
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