Thursday, 8 December 2022

The Waiter Management

 

At a surgeon’s conference, after the day jam-packed with academic activities, the surgeons gathered to enjoy a few moments of relaxation and bonding with each other over a few solid and liquid refreshments, accompanied by a live cultural program. There were round tables on the lawn to sit around and waiters were circulating with plates loaded with snacks to distribute to the doctors sitting at the tables and standing in groups on the lawn.

The head of the department (HOD) of surgery and other senior doctors sat at a table and started partaking in the tasty tidbits while sipping their drinks. The snack plates soon become empty. The HOD asked the junior resident standing nearby to arrange for some more tidbits to munch along with the drinks.

The junior resident waved towards one of the fast-moving waiters circulating the ground with trays loaded with hot delicacies. The waiter without paying attention to them continued his circumambulation around the ground distributing his appetizers to doctors standing on the ground. The junior resident gestured to another waiter passing nearby and was successful in getting him to stop at their table. The waiter hurriedly served a few pieces from his tray and swiftly departed with his tray still filled with delectable morsels, to circulate and distribute around the ground.

Exasperated, the junior resident applied his brain to think of some solution to this problem. When another waiter passed near their table, the junior resident stopped him, thrust a Rs 50 note (around $ 1) in his hand, and asked him to please pay attention to the HOD’s table. The waiter was surprised as in such a gathering only the organizers pay a tip collectively to the entire serving staff at the end of the banquet. The waiter emptied his entire tray at their table and left for the kitchen. Soon, he was back with his tray loaded with a wide variety of snacks, which he again emptied at their table.

The waiter will come first to their table, serve them and only go onwards after they had their fill. This continued for more than an hour. Then the enthusiasm of the waiter started waning. Sensing this the junior resident gave him another tip of Rs 50 (~ $ 1) note and asked to him not stop and keep on serving his HOD and professors with dedication. This second tip served as a booster dose with a lasting effect and the waiter kept on serving them almost exclusively for the remaining evening.

This is an example of micro-management seen at the banquet dinner. Good managers or people who can manage other people are always in great demand. This is true even for the medical field and even at the level of junior residency.

Tips are usually given at the end after someone renders good service, but giving tip at the beginning can sometimes work wonders especially if it is supplemented with a booster dose.

— ND

(Based on allegedly true incident.)

© Author. All rights reserved. 

Please share this post on WhatsApp, Facebook, Twitter, Pinterest, etc.

If viewing from Mobile, switch to Webpage view to see a list of popular posts and index of topics of previous posts.

Please give your valuable feedback via the comments below. Please note that comments will appear later only after moderation. Please Log in with Google Id before writing comments.

DISCLAIMER: This article is intended only for fun purposes. The author does not promote or recommend any behavior illustrated here or claim it to be useful. Use the information herein is at your one's own risk. Before trying to emulate or follow anything the reader is well advised to take into account ethical, moral, legal, and other considerations. The author recommends that Medical Practice should be of the highest ethical and moral level keeping in mind the interest of the patient as foremost. The author recommends that Medical Education should be of the highest ethical and moral level keeping in mind the interest of the patient and students as foremost and according to NMC and other Board norms. 

You can receive a notification on the latest post by subscribing via clicking on the bottom of the page on the Subscribe to: Posts (Atom)

Sunday, 27 November 2022

The Fun Filled 251st Blog Post

*                                *                        *

 

Defense lawyer:       Doctor, what makes you think that you are qualified to give opinion in this case?

Surgeon:                    I am the world’s greatest surgeon.

Defense lawyer:       Really? How can you say that?

Surgeon:                    I have to. I am under oath to speak nothing but the truth.

 

*                                *                        *

 

Prof. M.K. Banerjee:         Name three greatest surgeons that you know.

New resident:                   In ascending order, Christian Bernard, Hamilton Bailey, 

                                          and Prof. M. K. Banerjee.

 

*                                *                        *

 

      The professor gave a verbal blasting to the junior resident who had committed some mistake. As the junior resident was leaving, the professor muttered to himself, “The same to you”.

      The senior resident who was new to the unit overheard him and asked the meaning of it. The professor replied, “I was a junior resident once and I know what they think when they leave the room after receiving a blasting from the professor.”

 

*                                *                        *

     

      The new junior resident was describing his first meeting with the Head of the Department. “He put out his hand and I went right up and shook it.”

      “Shook it!” exclaimed the senior resident. “You better leave the department right now. You should have licked it.”

 

*                                *                        *

 

In surgery, the love triangle consists of the surgeon, his work, and himself.

 

*                                *                        *

 

            A junior consultant was not promoted to higher rank because of his alcohol dependence. The Head of the department called him and said, “Listen son, if you will give up alcohol and start concentrating on your work, you can be soon promoted to the post of associate professorship and one day you may even become a professor like me.”

             The consultant replied, “Sir, when I drink, I feel like the Director of this hospital. Then why should I bother about becoming something as small as a professor.”

 

*                                *                        *

 

“When I see you operating, I stand and wonder”, remarked the Professor.

“About how I operate so well?” asked the junior consultant.

“No. I wonder why you operate at all.”     

 

*                                *                        *

 

Friend:           I never had the pleasure of meeting the head of your surgical                                   unit.

Junior resident:        What makes you think that it would be a pleasure?

 

*                                *                        *

 

© Author. All rights reserved. 

Please share this post on WhatsApp, Facebook, Twitter, Pinterest, etc.

If viewing from Mobile, switch to Webpage view to see a list of popular posts and index of topics of previous posts.

Please give your valuable feedback via the comments below. Please note that comments will appear later only after moderation. Please Log in with Google Id before writing comments.

DISCLAIMER: This article is intended only for fun purposes. The author does not promote or recommend any behavior illustrated here or claim it to be useful. Use the information herein is at your one's own risk. Before trying to emulate or follow anything the reader is well advised to take into account ethical, moral, legal, and other considerations. The author recommends that Medical Practice should be of the highest ethical and moral level keeping in mind the interest of the patient as foremost. The author recommends that Medical Education should be of the highest ethical and moral level keeping in mind the interest of the patient and students as foremost and according to NMC and other Board norms. 

 

Monday, 21 November 2022

The Bath and Wound Dressing

Something light and short this time

When Dr. Dev (fictional name) joined Khota Medical College (fictional name) as a faculty member there was a shortage of junior resident doctors in the surgery department. This led to their increased workload. Due to excessive work, sometimes the junior resident doctors were not able to go to their hostel rooms for days in a row.

In Khota Medical College, there was the practice of dressing of open wounds once in two days i.e. alternate days. The logic behind it was that the healing process of the wound will be disturbed if the doctor changed the dressing more frequently. Whereas in AIIMS, New Delhi, where Dr. Dev had worked before, the convention was to do twice daily dressing of infected wounds.

Once Dr. Dev became the unit head, he wanted that the cleaning and dressing of infected wounds should be done at least once daily.

While on the clinical round, Dr. Dev thought to drive home the point to the junior residents by the use of a simile. He told the junior residents, 'Dressing the wound is like local hygiene. For personal hygiene we take a bath daily, even in winter, similarly, we should do daily dressing of the infected wounds and not on an alternate day.’

One of the overworked junior residents asked, 'Sir, I have not taken a bath in the last three days. Does that mean that I can do dressing once in three days?'

— ND

(Based on allegedly true incident.)

© Author. All rights reserved. 

Please share this post on WhatsApp, Facebook, Twitter, Pinterest, etc.

If viewing from Mobile, switch to Webpage view to see a list of popular posts and index of topics of previous posts.

Please give your valuable feedback via the comments below. Please note that comments will appear later only after moderation. Please Log in with Google Id before writing comments.

DISCLAIMER: This article is intended only for fun purposes. The author does not promote or recommend any behavior illustrated here or claim it to be useful. Use the information herein is at your one's own risk. Before trying to emulate or follow anything the reader is well advised to take into account ethical, moral, legal, and other considerations. The author recommends that Medical Practice should be of the highest ethical and moral level keeping in mind the interest of the patient as foremost. The author recommends that Medical Education should be of the highest ethical and moral level keeping in mind the interest of the patient and students as foremost and according to NMC and other Board norms.