The Whistler: Sweet Medicine – Bitter Coating

 An old man had undergone an operation on his gut in Jammu Medical College. After gut surgery, the bowel is not active for some time. Due to lack of bowel activity, the patient does not pass flatus or stools for some days. After a few days, the bowel starts functioning, which is heralded by the passage of first flatus and then stools.

After surgery the patient was in great discomfort with NG tube in his nose, Foley's catheter in his urethra, intra-venous fluid drip in the arm, and a painful wound in his abdomen. Early in the morning the junior resident came and asked the patient if he had passed flatus or not. Sometime later the senior resident came and asked him the same. After a few hours, the consultant came on round and again asked the same question. 

The old man's patience reached its bursting point. He said acidly, ‘if you are so interested in knowing if I had passed air, please put a whistle there (anus). When I will pass air, the whistle will blow and the whole ward will come to know.’

Patient in discomfort may not take kindly to repeated questioning. The same holds true for many other situations including business and service industries. A person may be facing some problem or is not satisfied with your product or services. He is bound to be irritable and even uncooperative to some extent. In such a situation, limit questioning him to a minimal. Avoid asking the same question by different people. You may feel justified that you are asking ‘for his own good.’ Still, follow these precepts. Try to place yourself in his shoes and be understanding and sympathetic to him.

(Based on allegedly true incidents)
— ND
© Author. All rights reserved. 
If viewing from Mobile, switch to Webpage view to see a list of popular posts and index of topics of previous posts.
 DISCLAIMER: This article is intended only for fun purpose. The author does not promote or recommend any behavior illustrated here or claim it to be useful. Use of the information herein is at you one's own risk. Before trying to emulate or follow anything the reader is well advised to take into account ethical, moral, legal and other considerations. The author recommends that Medical Practice should be of the highest ethical and moral level keeping in mind the interest of the patient as foremost. 

DISCLAIMER: This article is intended only for fun purpose. The author does not promote or recommend any behavior illustrated here or claim it to be useful. Use of the information herein is at you one's own risk. Before trying to emulate or follow anything the reader is well advised to take into account ethical, moral, legal and other considerations. The author recommends that Medical Education should be of the highest ethical and moral level keeping in mind the interest of the patient as foremost and according to MCI and other Board’s norm. 

Please share this post on Facebook, Twitter, Pinterest, etc, using the Buttons above 'Labels' and below 'Posted by:'.
Please give your valuable feedback via comments below. Please note that comments will appear after moderation. Please Log in with Google Id before writing comments.
You can receive notification on latest post by subscribing via clicking on the bottom of the page on the Subscribe to: Posts (Atom)