Dr. Dev (Fictional name) newly joined a private
hospital as consultant surgeon. Dr. Anurag Sharma (Fictional name), a famous
and busy Urologist was also a consultant in the same hospital. (Urologist is a
specialized surgeon dealing with surgical problems of kidneys, urinary bladder,
etc.)
Dr. Dev admitted a patient of appendicitis in the
hospital for operation. He planned for the operation of removing the diseased
appendix in the noon as the Operation Theater (OT) was occupied by
Neuro-Surgeon in the morning. After finishing his OPD at another clinic at
around 12.30 pm, he phoned the OT staff to know whether the OT was now free for
his case.
The OT nurse informed him that the neuro-surgery
operation has just finished and they were in fact just going to phone him
regarding when he wanted to take his case.
Seeing, that it was just 12.30 pm, Dr. Dev thought it
is better to hurry and do the operation now and have relaxed lunch afterwards.
To save time, Dr. Dev, keeping in mind the average
time taken by him to drive from the clinic to the hospital, instructed the
staff nurse to shift the patient from the ward to the OT and ask the
anesthetist to start the pre-operative preparations, saying that he will reach the
hospital within 5 to 10 minutes.
When Dr. Dev reached the hospital around 6 to 7
minutes later, he changed and entered the OT, expecting to find the patient
lying on the OT table.
To his amazement he found the OT empty, the
anesthetist and the OT staff in the side room enjoying hot cups of coffee in a
relaxed mood while the patient was still in the ward.
Dr. Dev demanded the explanation why his instructions
were not carried out. The OT staff and the anesthetist explained, “When Dr.
Anurag Sharma (the Urologist) phones and says I am coming in 5 minutes, he
takes at least half hour to reach the OT.” “When he says I am coming in 10
minutes, he never reaches the OT before an hour.”
“So when you said I will reach the hospital in 5 to 10
minutes, we assumed that you will come to hospital only after half an hour to
an hour later. So, we were just passing time, and did not take your
instructions literally.” “But, now that we know that you mean 10 minutes when
you say 10 minutes, we will respond accordingly in future.”
Many of us do not tell the exact time when asking
others to wait for us. It may be due to embarrassment to ask another person to
wait for say a hour. A 10 minutes wait may sound reasonable but if you do not
reach within 10 minutes then soon people will stop taking you seriously.
Conversely, when joining or working at a new place it
may be better to know what a colleague or co-worker may actually mean when he
says 5 to 10 minutes.
— ND
© Author. All rights reserved.
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DISCLAIMER: This
article is intended only for fun purpose. The author does not promote or
recommend any behavior illustrated here or claim it to be useful. Use of the
information herein is at you one's own risk. Before trying to emulate or follow
anything the reader is well advised to take into account ethical, moral, legal
and other considerations. The author recommends that Medical Practice should be
of the highest ethical and moral level keeping in mind the interest of the
patient as foremost.
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